Insight 5/6: ‘Digitalization – the Caribbean’s key economic growth enabler’

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In the first four instalments of our insight series ‘Bridging Islands, Connecting Futures’, we explored the vital role of interconnectivity, data sovereignty, cloud readiness, and the need for governments to modernize their digital services. In this edition, we shift our focus to the transformative potential of digitalization as a driver of economic growth in the Caribbean.  

Many island states in the Caribbean continue to rely heavily on tourism as their primary source of income, often lacking the natural resources to support broader economic diversification. Geographic vulnerabilities – such as hurricanes – and demographic trends such as small and ageing populations, further compound these challenges. Digitalization, paired with strong connectivity to global markets, presents an opportunity to build more resilient, future-proof economies across the region. 

Digitalization strengthens existing industries and attracts new ones 

With the right infrastructure and policy frameworks, digitalization can unlock a new wave of innovation across the Caribbean – spanning sectors such as e-commerce, fintech, education, and healthcare – while also making essential services more accessible and efficient. By investing in digital infrastructure and creating a supportive ecosystem for tech-driven businesses, Caribbean Island states can attract and nurture high-potential industries such as fintech, software development, and remote business services. These sectors require strong digital connectivity but relatively few physical resources, making them a natural fit for the region’s geography.  

At the same time, digitalization opens the door to attracting digital nomads, remote-first companies, and tech startups seeking stable, connected locations. Most importantly, it empowers local populations – especially youth – to upskill, participate in the global digital economy, and build solutions tailored to regional challenges. Digitalization not only diversifies economies but also creates high-value job opportunities, helping to retain local talent and reduce dependence on volatile industries such as tourism. 

Existing industries such as tourism can also be strengthened through digitalization, to enhance productivity and competitiveness. To illustrate, the tourism industry can integrate digital tools, such as online booking platforms, AI-powered customer service, digital payment systems, and data-driven marketing to streamline operations, personalize guest experiences, and reach a wider global audience. These technologies do not only widely improve efficiency but also help Caribbean destinations better meet the expectations of demanding, tech-savvy tourists. 

Caribbean initiatives in full swing 

Across the Caribbean, several forward-thinking initiatives are already accelerating the region’s digital transformation. One example is the Caribbean Digital Transformation Project (CARDTP) – a national-level initiative led by the Government of Dominica with support from the World Bank. This program focuses on expanding access to digital public services, strengthening the digital economy, and supporting digital skills training, entrepreneurship, and the development of secure digital identity systems for citizens. The UNDP’s “Digital Leap” initiative is simultaneously working across multiple Caribbean states to fast-track digital inclusion, promote e-governance, and lay the foundation for more resilient and future-ready digital economies. 

Caribbean Datacenter Association efforts 

Meanwhile, the Caribbean Datacenter Association is strengthening its key position in advancing digitalization as a catalyst for economic growth across the region. During its latest event ‘Digital Caribbean 2025’, stakeholders from across the digital ecosystem emphasized the urgent need to establish a federated, regionally governed network of datacenters and cloud service providers. This infrastructure would support digital public services, drive private-sector innovation, and ensure disaster-resilient hosting for critical systems. To materialize the vision of a federated Caribbean digital backbone, the event concluded with a set of concrete calls to action, one of them being the implementation and enforcement of policies by governments and regulators, requiring all ISPs operating in CARICOM member states to peer at national and regional IXPs. The mandate will ensure local traffic stays local and regional traffic remains within the region, optimizing performance and reducing costs. 

Caribbean island states are being urged to take greater ownership of their digital infrastructure, and by responding to this call, they contribute to bringing the vision of the CARICOM Single ICT Space one step closer to fruition. Sovereign, interconnected, and strategically located data centers – linked through regional IXPs and supported by open-access landing stations – form the essential substrate of a modern, self-reliant, and secure Caribbean digital economy. 

The time to embrace digitalization is now 

By embracing digital technologies and fostering a culture of innovation, the Caribbean can not only adapt to the global digital economy; it can help shape it. Proactive participation in the digital space opens doors to trade, attracts investment, and fosters collaboration with both regional and international partners. These opportunities are key to strengthening the region’s economic resilience and long-term sustainability. With strong political will, harmonized regulation, strategic infrastructure investment, and effective public-private partnerships, the Caribbean can overcome structural barriers and position itself as a digital frontrunner among small island developing states.